In order to confirm that your discount code successfully applied, we immediately send a confirmation email to the given email address. Also, while placing the order, your discount order should be mentioned next to "discount".

Well, you can double your happiness by getting a fantastic discount for two orders, yes you heard that right. But keep in mind, you cannot apply two discount code on a single order. If you've applied both of your discount codes, then the last one will be considered, and the other one will be dismissed. We always advise our worthy customers to double-check their orders to confirm whether they've redeemed the discount or not.

Whenever you visit Muffin Sisters, you can find some special discount or promotional offers on different products. It can either be a special gift card or a monetary discount.

To avail of our discount offers, firstly, you need to add any of your favourite product in the cart, then on the checkout page, you can redeem the discount offer. For that, you've to enter the discount code and then click apply, and here you go.

In case of monetary discount, it will automatically deduct from the actual order price, but we suggest you cross-check before confirming the order. Similarly, If you are using a mobile device, please select "Show order summary" which will then display a discount text field for you to enter your code.

Note: One discount/promotion offer applies to one order.

We offer 24/7 live chat support, so feel free to ask any queries anytime, and you'll get a reply within no time.

Although we check every order before shipping out, there is a slim chance you've received a damaged or incorrect item, then still do not worry. Sometimes, products can be damaged during shipping; therefore, you can make a return request by contacting us at office@muffinsisters.com. Please send us the image of damaged, faulty or wrong product along with your order number. Our team will get back to you as soon as we can.

What makes our blanket so unique is its lightweight design, and it will stay soft for many years. Our blankets are available in colourful patterns and with a three-layer extra-comfortable design. The first layer is made up of high-quality cotton, perfectly fitting the cute, and the second one is of soft Minky fabric. An extra layer of non-allergenic filling in between these layers makes our blanket a perfect product for your lovely kids.

We've made our towel by keeping in mind the comfortability factor; therefore, they consist of a two-layer design. On the outer side, 100% cotton fabric is used, while on the inner side, we've used high-quality terry cloth fabric. It is extra soft, and your baby will always feel pleasant while touching them.

To make the parent fully satisfy that our toys are 100% safer for their children, all of our products are EN 71 standard and are CE certified. 100% cotton fabric and plush Minky fabric makes them feel cushiony and softer to use. On top of this, each of our toys is inspected before shipping out.

Minky fabric is originally a polyester that is a synthetic material type, and it is similar to very soft and lovely fleece fabric. But what makes it even more remarkable is embossed dots as it gives a charming appearance and a non-uniform surface. Its insulating properties will help to protect your baby from the cold during the winters. Not only this, but its superior-quality material also prevent it from colour fading.

Forget purchasing any duvet cover and pillowcases, as Muffin Sisters offer a great alternative with a permanently sewn filling. To maintain the highest standards of hygiene, we thoroughly wash and sanitize all of our products.

To find out more, go to Care Instruction.

Whether you need a comfortable blanket for a newborn baby or adults, we offer various products at Muffin Sisters. We also allow you to submit any size (which is currently unavailable) so that you can get the perfect fit for your kids. Contact our team here at office@muffinsisters.com.

Yes, we believe people from all over the world should have access to high-quality products for their kids. Therefore, we offer swift worldwide delivery with the exception of few countries. You can check the list of all shippable countries by clicking here. Don't worry if your country isn't included in the list; get in touch with our team, and we can arrange special shipping for you.

You can find all the shipping details by clicking here.

All the custom charges, import duties and other taxes vary depending upon your country, and it is payable by the customer himself. We're not responsible for any delays due to the customs clearance.

To ensure the quality standards of our products, every order at Muffin Sisters go through two phases.

1 .Order - Processing:

Depending upon the availability of stock of your favourite items, it takes 2-3 to process the order.

2. Shipping time:

We always make sure that it won't take too much time; nonetheless, it varies depending upon your location.

For our side, we leave no stone unturned to make this shipping process faster; however, customs clearance of your country may lengthen this process. Also, it depends on your location; however, you can use the tracking number to see the progress of your order.

For more details, please check Hermes for UK deliveries and Royal Mail worldwide.

Yes, if you want to send some surprising gift to your loved ones, you can choose a different shipping address. All you need is to make sure that you've entered the right and details shipping address at the checkout page.

Being a professional and responsible team, as soon as we dispatch your order, our team will immediately send an email message to the given email address. After that, you wouldn't have to wait long beyond our promised delivery timelines. Along with the confirmation email, we send a tracking number, by which you can check the delivery progress right from your home.

We always advised our valuable customers to review their order details once they're done shopping. Unfortunately, if our system has confirmed your order via email, you can longer make any change. But, still, you wouldn't have to worry, as you can reach out to us if there's a colour or size mistake in the order. You will get the reply in the shortest time possible.

Once your order gets confirmed, our team will send you a confirmation message to the given email address right away. There can be the following conditions when you cannot see the confirmation email.Due to the incorrect email addressYou've not checked your spam folder/junk mail yet

Yes, we know you care about your loved ones; therefore, we offer personalized gift card messages. The great thing is that they will be hand-written.

Within the 24-hours of your purchase, you can email at office@muffinsisters.com anytime, and we're here to listen from your end. However, you cannot cancel your order once it dispatches after 24-hours. But, we're here to put a smile on your face; therefore, you can make a return/refund request in such a case.

When placing the order, you can send us a message (within the 250 characters limit) what you want us to write on the gift card. This message will be kept private, and we do not do any grammar or spell check; therefore, make sure you've reread your message.

The item must be unused to be eligible for a return and in its original Muffin Sisters packaging. You need to make sure that proof of postage is also attached with the item you send us. Shipping costs for return request are also payable by the customers.

If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your return items.

You'll glad to learn that we offer a 30-days no question refund policy on all of our products. Yes, you heard that right. We can grant you a refund if the item delivered doesn't match its online description or faulty. Also, it is essential to note that shipping costs for returns are payable by the customer.

You can make the return request within 30 days of receipt. After that, you can be no longer eligible to make the return/exchange request or claim the refund.

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Absolutely yes, we also allow you to send our products to your loved ones with special packaging and with a gorgeous gift card.

Here at Muffin Sisters, gift cards are exchangeable with goods and can also be utilized as a payment mode. Its value might or might not be equal to the actual balance of a gift card. During the purchase with a gift card, if a purchase exceeds the balance/value of a gift card, then the remaining amount must be paid with another payment mode.

Similarly, the remaining price will be refunded via gift card if its balance is higher than the amount of purchase. But be remember, a gift card cannot be used to buy another gift card; similarly, they cannot be exchanged with cash or credit. There's not any limitation of making the transaction via gift card unless its balance becomes zero.